Question

Explain five emerging issues in office management.

Answer 1

1. Increased use of computers in the office: Most work in the office is being typed, stored and transmitted by use of computers because they are faster, accurate and can Store more information. / Teleconferencing/E-commerce
2. Increased use of the Open-Office or landscaped office layout: enhanced better management /supervision of the businesses/ better management of staff.
3. Development of public/customer relations departments: Most businesses have developed customer care departments to enhance customer contact and increase the customers’ awareness on the existence and use of firm’s products.
4. Increased use of cellphones is a new order for most businesses. All their employee shave cellphones to enable them serve the business better even when they are away from their offices. Some business organizations even provide airtime to their workers in order to improve their efficiency and attain a wider market for the goods and services.
5. Most office are being located in the outskirts /sub-urban/ away from town centers in order to reduce on the cost of land, reduce running cost, attain good parking space and solve the problem of traffic jams.
6. Development of procedure and routines: merging of tasks / most senior officers are typing their work today by use of computers and also driving themselves in the organizations cars in order to reduce on the cost of delegating such duties to junior staff which is an additional operational cost.
7. Use of tags/badges/corporate wear for workers- This has enhanced easy identification and making workers more responsible